Sophie Yabsley has joined the board of Ravenscroft (CI) Limited.
Mrs Yabsley joined Ravenscroft in 2008 as a portfolio manager and is a member of the discretionary investment committee. In 2018, she was promoted to head of client services and now joins the board to oversee client service and client experience.
‘Clients are at the core of Ravenscroft’s business and it is absolutely key that they are represented at a board level. We have clients who have been with us since our beginning because of the service they receive and we want to ensure that remains a focus as our client numbers, and office locations, increase,’ said Mark Bousfield, group managing director of Ravenscroft.
‘Sophie’s investment experience and expertise and her focus on client service will be invaluable to the board. She knows the business intimately and has a passion for customer satisfaction and the other directors look forward to working closely with her.’
Mrs Yabsley was educated at Ladies' College and the University of Nottingham. She is a Chartered Fellow of the Chartered Institute for Securities & Investment, having completed the CISI Diploma, and is also a Chartered Wealth Manager.
‘Everything that we do at Ravenscroft revolves around the wants and needs of our diverse client base. We offer investments services to all types of investor; from individual to corporate, younger to older, retail to institutional and from local residents to those right across the globe. That means our client service has to be both adaptive and proactive. Putting that on the board agenda demonstrates how fundamental our clients’ satisfaction is to Ravenscroft,’ she said.